Industries

Dental IT Support

Overview

Trusted Dental IT Support Services

Along with our medical IT services, TechBrain can offer complete IT solutions for your dental clinic. From finding the right dental software for your needs to ensuring your ITC meets dental industry HIPAA and Privacy Act standards, we’re your one-stop shop for dental IT services.

We can even monitor your IT infrastructure remotely, so we can identify issues before you even know they exist. We’ll help you increase efficiency and reduce downtime, so you have everything a modern dental practice needs to outshine the competition!

Many dental services use special dental software to help them serve their patients. TechBrain has experience with a wide range of dental software programs and applications, including practice management software such as Dental for Windows.

We want to take the stress out of IT for you, so you can focus on providing the best dental treatment and care for your patients.

WHY HAVE A EXTERNAL IT

Give your dental practice
the edge

TechBrain offers proactive dental IT support and technology solutions, 24/7 monitoring, and remote and on-site IT Support services.

We work with you to help you achieve and maximise your strategic goals as well as help you understand the business impact of your technology decisions.

Don’t waste your time trying to figure out the best new software and hardware to improve productivity and reduce your risk. Let us do the work for you.

Advantages

Better serve your patients
and bottom line

IT services for dental practices can help improve productivity, security, access to the latest technology, cost savings and expertise.

Outsourcing IT support can be more cost effective than hiring a full-time IT person.

Patient data privacy and security

Patient confidentiality and privacy is a top concern for every dentist, whether you’re in public dental services, emergency dental care or private practice. With our extensive experience in IT security and data backup and protection solutions, we can help you comply and patient data security.

Dental care hardware

Dental professionals require highly specific hardware solutions. We can help with the best monitors, workstations and mounting solutions for your dental office space and consulting rooms. We’ll configure dental x-ray software packages, patient processing platforms, appointment and treatment scheduling programs and more.

Help desk and on-site support

In most cases we can fix IT issues at your dental practice remotely. If an issue arises, just contact our dedicated support team and we’ll help you straight away. If needed we’ll send a response team to your premises to get you up and running as soon as possible.

SERVICES

At TechBrain,
we provide

TechBrain’s experienced dental IT specialists can deliver a wide range of local dental IT services, including but not limited to:

• Security audits and dentist and employee IT safety training
• Vendor management
• Experienced, fully certified IT technicians
• Cloud software integration and configuration
• IT assessment and hardware fit-out of your medical-dental clinic
• Peripheral, file server, email and screen monitor setups
• 24/7 help desk support
• Malware, virus and ransomware protection
• Remote monitoring and management services
• On- and offsite backup solutions, redundancy and disaster recovery protocols
• Patient confidentiality and security
• Ongoing advice and recommendations on how your dental health services IT environment can be improved

Contact us to map out an IT strategy for your dental practice with a tailored set of solutions so you can be sure you’re getting the best fit for your managed IT provider.

Managed IT

Flexible managed IT services tailored to your business from our local team of experts. From consultations to up-to-date management and technology solutions, we tailor our services to each company’s individual needs.

Cyber Security

We keep your business on track, maximising productivity and efficiency while minimising the cyber risks associated with managing your own IT systems. A technology partner you can trust to keep your business running safe and secure with leading cyber security solutions and expertise.

Cloud Computing

TechBrain delivers cloud solutions that will take your business to the next level. Cloud is often expensive and mismanaged by internal departments. Tap into the scale and power of cloud computing with our integrated, dependable and secure cloud solutions.

Business Phones

We’ll connect your business with the latest in VoIP technology to make business communications as innovative and effective as possible. Benefit from lower cost, portability, functionality, scalability and improved security VOIP business networks provide.

IT Infrastructure & Asset Management

Our IT infrastructure solutions can boost your data security, improve your productivity, reduce your maintenance needs, and increase employee satisfaction. Whilst minimising the risk and technological debt commonly associated with running internal IT infrastructure.

IT Strategy & VCIO Services

Is your IT strategy gathering dust from years of neglect? We bring years of skill, knowledge and IT experience into a business. Creating a proactive strategy to ensure your IT infrastructure and overall business operations are working efficiently and to the latest IT security standards.

PARTNERS

We work with leading dental software

Customer Satisfaction

Customer
Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.

Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.

TESTIMONIALS

What do our clients say about working with TechBrain?

The Techbrain team consistently works hard to find the most efficient, cost effective solutions for our IT requirements. We are more than happy with the service – it is prompt, reliable and very user friendly. Fantastic staff, can’t fault them.

Manager, Envision Medical Imaging

I am enjoying working so closely alongside such amazing people, so willing to ensure all is covered. Excellent service especially when we are at our remote sites with significant time pressures. 10/10.

Manager, Perth Cardiovascular Institute

In our opinion Techbrain are far and away the very best IT support service business. On several occasions we’ve successfully referred the team at Techbrain to other businesses and we will continue to do so with absolute confidence.

Manager, Allion Legal

TESTIMONIALS

What do our clients say about working with TechBrain?

Manager, Envision Medical Imaging

Manager, Perth Cardiovascular Institute

Manager, Allion Legal

FAQ

What makes TechBrain different from other dental IT support companies?

We’re passionate about how the latest technology can transform any business – and that includes dental health services. It’s our expertise across the board that allows us to see solutions companies with a narrower focus often miss. We take care of the health of your IT systems, so you can take care of your patients.

Do you work with community dental clinics?

Looking for IT solutions in Perth? If your business is looking for a trusted IT partner with nationwide capability, TechBrain is here to support you.

Does TechBrain offer different plans?

Our experienced consultants evaluate the needs of your company to create a tailored IT management plan to suit your size, activity and history. We offer many technology solutions, services and packages because we believe no two companies are the same, so their IT solutions shouldn’t be either.

Dental IT Support