Cyber Security

ICT Security
Policies &
Procedures

cyber security
Overview

ICT security policy

An ICT (Information and Communications Technology) Security Policy is a document that outlines the rules, guidelines and procedures for protecting an organisation’s ICT systems and infrastructure from security threats and vulnerabilities.

This policy is a critical component of information technology management, ensuring that the integrity, confidentiality and availability of data are maintained.
It outlines the responsibilities of all stakeholders in protecting the organisation’s technological infrastructure from threats and vulnerabilities.

Scope

The scope of an ICT Security Policy is extensive, covering a wide range of devices, networking components, applications and even ideas.

It addresses the impact of ICT security on business operations and growth, highlighting the significance of robust IT policies and procedures in securing the competitive advantage of businesses in the digital age.

Topics covered, including access control, password management, data security, network security and incident response. It also emphasises the security of communication systems and the importance of securing computer networks against threats as critical aspects of the policy.

This includes safeguarding various communication systems, such as mobile phone systems, email communication systems and networked computer systems which are essential for the transmission of data and messages between senders and recipients.

Purpose

The purpose of an ICT Security Policy is to provide a framework for ensuring that the organisation’s ICT systems and infrastructure are secure and protected against potential threats, such as malware, hacking and data breaches.

The policy also defines the roles and responsibilities of different teams and individuals within the organisation, and outlines the steps that should be taken to prevent and mitigate security incidents.

It’s crucial for companies to manage and monitor the online behaviour of employees as part of their social media policies, ensuring a balance between company needs and employee.

Organisations must adhere to various industry-specific regulations and standards to ensure the protection of sensitive data and maintain compliance. Depending on the sector and location, these may include Essential 8, GDPR, HIPAA, PCI-DSS or ISO 27001.

ICT security policies should be aligned with these requirements to avoid potential legal and financial repercussions. Regular audits and assessments should be conducted to ensure ongoing compliance and identify areas for improvement.

Given the shift in how employees use technology to carry out their roles it is of paramount importance that organisations have an up to date ICT policy reflecting not just mobile and tablet devices and the trend towards BYOD but the parameters within which they are expected to operate.

stack of ICT policy books, illustration
INSIGHT

Creating a Comprehensive ICT Policy

A comprehensive ICT Policy is ideal for new staff inductions as well as an ongoing reference and should cover, as a minimum, the following areas:

  1. Importance and Purpose
  2. Intellectual Property
  3. Confidentiality
  4. Security
  5. Internet and Email Use
  6. Other Limitations (e.g. printing, game playing, social media)
  7. Remote Access & Mobile Device Security
  8. Third Party & Vendor Management Policy
  9. Employee Training & Awareness
  10. Post Employment
  11. Monitoring of Activities by the Company
  12. Penalties for Misuse

Additionally, the policy should include the management of the ICT system to ensure operational efficiency and security, covering aspects such as receiving information about items, online shopping, database management and the various components like computers, networks, and servers.

It is also crucial to manage software within the ICT policy, focusing on licensing, updates and implementing security measures to protect against vulnerabilities.

TechBrain can prepare an ICT policy manual tailored for your organisation or can review your existing policy manual with a view to providing recommendations on how to enhance it.

Overview

Computer Network
ICT Procedures

ICT (Information and Communications Technology) security procedures are a set of rules and guidelines that outline the steps that should be taken to protect an organisation’s ICT systems and infrastructure from security threats and vulnerabilities.

These procedures may cover a wide range of topics, including access control, password management, data security, network security and incident response. The purpose of ICT security procedures is to provide a framework for ensuring that the organisation’s ICT systems and infrastructure are secure and protected against potential threats, such as malware, hacking and data breaches.

The procedures define the roles and responsibilities of different teams and individuals within the organisation and outline the steps that should be taken to prevent and mitigate security incidents.

Some examples of ICT security procedures that may be included in an organisation’s security policy are:

Access control procedures

These procedures outline the rules and guidelines for granting access to the organisation’s ICT systems and networks. They may include requirements for strong passwords, the use of two-factor authentication and the implementation of access control lists to limit access to specific systems and resources.

Additionally, monitoring equipment and systems play a crucial role in controlling access and ensuring that only authorised personnel can interact with sensitive ICT resources.

Password management procedures

These procedures outline the rules and guidelines for creating and managing strong passwords. They may include requirements for password complexity, password expiration and the use of password managers to securely store and manage passwords.

Data security procedures

These procedures outline the rules and guidelines for protecting the organisation’s data from unauthorised access, modification, or disclosure. They may include requirements for data encryption, data backup and recovery, and the implementation of data loss prevention measures.

It’s also vital to secure data on portable devices, such as digital cameras, small portable computers, and PDAs, as part of the organisation’s data protection strategy. Securing various types of storage media, including magnetic storage and USB flash memory, is essential to protect the organisation’s data against unauthorised access and ensure its integrity.

Cloud Security

As organisations increasingly adopt cloud-based services, it’s essential to address the unique security challenges posed by cloud computing. The ICT security policy should provide guidance on securing data and systems hosted in the cloud, including access control, data encryption and compliance with cloud provider security policies.

Business’s should carefully evaluate the security measures of potential cloud providers and ensure that they align with internal security standards. The policy should also outline the procedures for monitoring and auditing cloud-based systems to detect and respond to potential security incidents.

Network security procedures

These procedures outline the rules and guidelines for securing the organisation’s networks and internet connections. They may include requirements for the implementation of firewalls, intrusion detection and prevention systems and other security measures to protect the organisation’s networks from external threats.

Incident response procedures

There should be a clear outline of how to respond to security incidents, such as malware outbreaks, data breaches, or network attacks. They may include procedures for identifying, reporting and responding to incidents, as well as for conducting post-incident reviews to identify lessons learned and improve the organisation’s security posture.

Overall, ICT security procedures are an important tool for helping organisations to maintain the security and integrity of their ICT systems and infrastructure.

They provide a clear and consistent set of rules and guidelines for employees and other users, and help to ensure that the organisation’s ICT systems are protected against potential threats and vulnerabilities.
For further information on ICT security policies, IT support, or policy details, get in touch.

FAQ

What is the difference between an ICT security policy and an IT security policy?

An ICT security policy covers a broader scope, including information and communication technologies, while an IT security policy focuses more specifically on information technology systems.

How often should an organisation review and update its policy?

Organisations should review and update their ICT security policy regularly, at least annually or bi-annually, to keep pace with evolving threats, technological advancements and changes in regulations.

What are the consequences of non-compliance?

Non-compliance with the ICT security policy can lead to disciplinary actions, legal ramifications, data breaches, and at worst financial losses and reputational damage for both the individual and the organisation.

How can employees report suspected security incidents or policy violations?

Employees should report suspected security incidents or policy violations to the designated security team or individual, following the organisation’s established reporting procedures, which may include options for anonymous reporting.

How does the policy apply to remote workers and third-party vendors?

The ICT security policy applies to all employees, regardless of their work location and extends to third-party vendors. Remote workers must follow specific requirements for securing remote access and mobile devices, while third-party vendors are expected to comply with the organisation’s security standards.