Industries

Law Firm IT
Services

law firm it
Overview

Specialists in IT solutions
for the legal sector

Law firms are not spared from the rapidly changing technical environment. Lawyers need to focus on security, compliance, and ensure that their systems operate 7 days a week.

TechBrain works closely with each law firm to help them make the most of their technology investment, maintain security, and ensure that their technology continues to support the business.

TechBrain provides legal IT services across Australia to support your entire team. Our cloud computing and hosted IT services ensure that you represent your clients efficiently and professionally. We will manage your internal IT environment to keep your independent law firm or your large legal practice in perfect working order.

About TechBrain’s Legal IT support service

Our legal IT experts understand many of the legal applications you use, including Filepro, Dragon Dictate and Dictation Machine, as well as most of the major administrative, legal, and office applications used today.

Not only will we help you maintain and troubleshoot these critical applications and other systems, but we will also educate you and your employees on how to get the most out of them to maximise technology ROI and increase the productivity of employees.

At Techbrain, we provide an all-in-one managed IT support service. For law firms, we can assist with online research tools, internship management systems, private networks, unified communications, customer relationship management, and more, that fully meet the needs of your client. Our advanced technology and solutions will enable you to increase productivity and efficiency.

But, most importantly, legal professionals depend on their IT environment not just to improve their efficiency in dealing with clients, but to win cases. This makes the complete reliability of your legal IT essential. At the same time, you need to work with a service provider who is:

  • Proactive
  • Cost-effective, and
  • Has a deep understanding of your practice’s unique needs
techbrain team
WHY HAVE A EXTERNAL IT

Advantages of our legal IT support

The legal industry is evolving rapidly, but with TechBrain’s expert IT services, your business can take advantage of this change and become a frontrunner.

Our services are designed specifically for the legal sector, and provide clear and measurable results. From process optimisation and business dashboards to mobile working and legal cloud platforms, we offer a wide range of services that can deliver guaranteed value for your business.

IT outsourcing allows your law firm to essentially hire a complete IT team with different specialties and training to solve all your technological problems. This means that whatever technological problem may arise, a dedicated IT member of an accredited IT support company will be able to provide a solution quickly and efficiently.

TechBrain provides law firm IT services which are available 7/365. We tailor solutions to meet the needs of individual legal clients.

services

At TechBrain,
we provide

TechBrain’s experienced IT specialists can deliver a wide range of IT services for law firms, including but not limited to:

  • Comprehensive IT assessments.
  • Cloud strategy consulting and migration.
  • Disaster recovery and business continuity.
  • Email management solutions.
  • 24/7 monitoring of mission-critical systems.
  • Ongoing technical support and maintenance for the firm’s IT infrastructure.
  • Selection and implementation of legal-specific software, such as case management and document management systems.
  • Training and support on key legal software.
  • Cybersecurity services to protect the firm’s data and systems from threats and breaches.
  • Helping the firm to comply with relevant laws and regulations related to technology and data privacy.

Get in touch to map out an IT strategy for your law firm with a tailored set of solutions so you can be confident you’re getting the best fit possible out of your managed IT service provider.

Managed IT

Flexible managed IT services tailored to your organisation from our local team of experts. From consultations to up-to-date management and technology solutions, we tailor our services to each company’s individual needs.

Cyber Security

We keep your business on track, maximising productivity and efficiency while minimising the cyber risks associated with managing your own IT systems. A technology partner you can trust to keep your business running safe and secure with leading cyber security solutions and expertise.

Cloud Computing

TechBrain delivers cloud solutions that will bring your business to the next level. Cloud is often expensive and mismanaged by internal departments. Tap into the scale and power of cloud computing with our integrated, dependable and secure cloud solutions.

Business Phones

We’ll connect your business with the latest in VoIP technology to make business communications as innovative and effective as possible. Benefit from lower cost, portability, functionality, scalability and improved security VOIP business networks provide.

IT Infrastructure & Asset Management

Our IT infrastructure solutions can boost your data security, improve your productivity, reduce your maintenance needs, and increase employee satisfaction. Whilst minimising the risk and technological debt commonly associated with running internal IT infrastructure.

IT Strategy & VCIO Services

Is your IT strategy gathering dust from years of neglect? We bring years of skill, knowledge and IT experience into a business. Creating a proactive strategy to ensure your IT infrastructure and overall business operations are working efficiently and to the latest IT security standards.
PARTNERS

We work with leading legal software

lexis nexis
file pro
imanage
Customer Satisfaction

Customer
Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.

Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.

TESTIMONIALS

What do our clients say about working with TechBrain?

The Techbrain team consistently works hard to find the most efficient, cost effective solutions for our IT requirements. We are more than happy with the service – it is prompt, reliable and very user friendly. Fantastic staff, can’t fault them.

Manager, Envision Medical Imaging

I am enjoying working so closely alongside such amazing people, so willing to ensure all is covered. Excellent service especially when we are at our remote sites with significant time pressures. 10/10.

Manager, Perth Cardiovascular Institute

In our opinion Techbrain are far and away the very best IT support service business. On several occasions we’ve successfully referred the team at Techbrain to other businesses and we will continue to do so with absolute confidence.

Manager, Allion Legal
envision logo
perth cardio vascular clinic
allion partners logo
TESTIMONIALS

What do our clients say about working with TechBrain?

The Techbrain team consistently works hard to find the most efficient, cost effective solutions for our IT requirements. We are more than happy with the service – it is prompt, reliable and very user friendly. Fantastic staff, can’t fault them.

Manager, Envision Medical Imaging
envision logo

I am enjoying working so closely alongside such amazing people, so willing to ensure all is covered. Excellent service especially when we are at our remote sites with significant time pressures. 10/10.

Manager, Perth Cardiovascular Institute
perth cardio vascular clinic

In our opinion Techbrain are far and away the very best IT support service business. On several occasions we’ve successfully referred the team at Techbrain to other businesses and we will continue to do so with absolute confidence.

Manager, Allion Legal
allion partners logo

FAQ

Why Does a Law Firm Need IT Support?

As the legal sector increasingly comes to rely on technology, many firms find themselves in need of external IT support. This is because specialized software and custom solutions are often required to meet the sector’s specific needs, and these can be difficult to maintain and keep up-to-date without dedicated support. Furthermore, staff training and productivity can also benefit from external IT provision, as can cybersecurity. In short, then, external IT support can play a vital role in helping a firm to overcome the technological challenges it faces and reach its business goals.

What happens if I do run into an IT problem?

Technical problems can cause severe damage at critical moments; for example, late at night. Our expert response team is available every day of the year to provide technical support and solutions for your law firm.

Why hire TechBrain to provide legal IT services to your law firm?

Technology and network security are not only our work – but also our passion. TechBrain aims to simplify IT support to meet our customer’s needs while saving them time, money and stress. We understand that legal professionals need additional assurances to ensure legal and ethical compliance. The professionals who make up our business are certified IT professionals who meet the highest standards. Our experienced and knowledgeable team is dedicated to our customers and their success.

Isn’t IT support expensive?

It may seem that outsourcing to an IT support company would be cost-prohibitive for many law practices, especially small and medium-sized firms. However, when you consider the time it would take for an untrained IT employee to investigate a problem, possibly find a solution and try to solve it, it is clear that it would be better spent practising law.