Managed IT
Services Perth

Our experienced consultants evaluate the needs of your company to create a bespoke IT management plan to suit your size, activity, and history. We offer many technology solutions, services, and packages in the belief that no two companies are the same, so their IT solutions shouldn’t be either.

TechBrain analyses your individual IT requirements, taking into account your budget, time frame, and goals. We pride ourselves in offering managed IT services to large enterprises, as well as SMEs who are often more vulnerable to breaches in security, and in greater need of functionality advancements. No matter the size of your business, TechBrain is devoted to improving the profitability, efficiency, and functionality of your IT systems, as well as the productivity and morale of your employees, no matter how few.

Managed IT services differ from traditional IT support primarily in their proactive approach, focusing on preventing IT issues and optimising systems rather than merely reacting to problems as they arise.

With managed IT services, businesses receive a comprehensive suite of services, including monitoring, maintenance, security, and strategic guidance, under a predictable pricing model. In contrast, traditional IT support is often limited in scope, providing assistance on an as-needed basis, resulting in unpredictable costs and a more reactive stance.

At TechBrain, we pride ourselves on fostering in-person relationships with companies and their staff in Perth. We provide on-site solutions and guidance to your team to build trust and understanding between your company and TechBrain’s experienced consultants.

In this way, we hope to give you the most personalised and effective solutions to your IT management needs, and maintain an ongoing relationship between our monitoring and response teams and your staff.

Yes, TechBrain managed IT services can significantly contribute to regulatory compliance by providing expert guidance, implementing robust security measures, and maintaining up-to-date systems and policies.

TechBrain’s expert team possesses in-depth knowledge of various industry-specific regulations and compliance standards, which allows us to tailor solutions to meet the unique requirements of each organisation.

No, TechBrain works alongside your internal IT staff, providing expert guidance, systems infrastructure, and technology solutions to enhance their capabilities. We collaborate with your team to ensure your Perth business runs smoothly, offering the option to fully manage your IT if you prefer.

TechBrain uses a ticketing system to prioritise and track support requests, ensuring timely response and resolution. Often in addition to remote and on-site support, depending on the nature of the issue, ensuring that businesses can maintain smooth operations with minimal downtime, while benefiting from our expert guidance.

Following project approval TechBrain will initiate the onboarding process, which may include system updates, software installation, network optimization, and staff training. Throughout the transition, the TechBrain will maintain open communication and provide ongoing support to ensure a seamless integration of their services with your existing IT environment.