IT
Infrastructure
Services Perth

The expertise and experience to make
acquiring & managing infrastructure easy.
it infrastructure, hero
services

At TechBrain,
we provide

Empower your business with TechBrain’s IT infrastructure services, strategically designed to optimise your organisation’s performance, stability, and growth.

Our team of seasoned IT infrastructure experts collaborates closely with you to understand your unique needs and develop tailor-made solutions that enhance your IT environment.

From state-of-the-art IT asset management and deployment to seamless hardware and data synchronisation, we provide the vital building blocks to support your digital transformation journey.

Our proactive approach to infrastructure management, ensures peak performance, minimal downtime, and rapid response to any emerging challenges. By leveraging the latest technology trends and best practices, we ensure your IT infrastructure remains agile, scalable, and primed for success.

Trust TechBrain’s comprehensive IT infrastructure services to solidify your IT foundation and unlock your business’s true potential.

 

IT Asset Management

Maximise the value of your IT investments. TechBrain provides a comprehensive approach to managing your IT assets, from inventory tracking to end-of-life disposal. We help you reduce costs, increase efficiency & maintain compliance, all while ensuring maximum ROI.

Data Synchronisation

Our expert team provides a secure and reliable way to synchronise your data across multiple devices and platforms, ensuring real-time updates and accessibility. Say goodbye to data silos and hello to streamlined workflows.

Hardware As A Service (HaaS)

Eliminate the burden of hardware management. Our flexible and cost-effective solutions provide you with the latest hardware and software, all without the need for upfront investments or ongoing maintenance. Focus on your business while we take care of your IT infrastructure.

Software As A Service (SaaS)

Simplify your IT needs with TechBrain’s SAAS solutions. Our team of experts offers a range of cloud-based solutions, from email to data backup and recovery, that can be accessed anytime, anywhere. Say goodbye to costly hardware and maintenance and hello to streamlined, hassle-free IT solutions.

Infrastructure as a Service (IaaS)

Streamline your operations with TechBrain’s Infrastructure as a Service. Our scalable, flexible solutions empower you to harness the full power of cutting-edge technology without the hassle of maintaining physical hardware. Experience seamless integration, advanced security, and unparalleled reliability with TechBrain’s all-inclusive IaaS solutions.

IT Consulting & Strategy

Looking to elevate your Perth-based business’s technology but unsure where to begin? TechBrain’s IT Consulting & Strategy services provide the roadmap to success.. We’ll identify gaps in your current setup and create a customised technology strategy that boosts efficiency, security and growth. Let us transform your IT from a cost center to a competitive advantage.
ABOUT

TechBrains IT
infrastructure
solutions

IT infrastructure refers to the hardware, software, and network components that you have and use within your organisation. Nowadays, every business needs to have some type of IT infrastructure to handle their day-to-day operations. If you’re a business owner you’re most likely not even thinking about setting up your own in-house IT department.

However, you still need someone to maintain your existing infrastructure and upgrade it when the time is right.

At TechBrain, we are dedicated to helping Perth businesses with IT infrastructure management. Let us deal with the tech stuff while you focus on your business and area of expertise.

What are IT infrastructure services?

There are a few different phrases to creating a good IT environment. The first phase is planning and figuring out which components to buy. The second phase is setting up the equipment. The third phase is about using the components you bought. The fourth and final phase refers to optimizing your IT infrastructure.

TechBrain can offer quality assistance in each of these four phases to ensure that your day-to-day operations are running as smoothly as possible. Our IT infrastructure solutions can boost your data security, improve your productivity, reduce your maintenance needs, and increase employee satisfaction.

The main components of an IT infrastructure

There are three main types of components in an IT infrastructure, including:

  1. Hardware: refers to the physical components of an infrastructure. It consists of equipment like computers, servers, routers, switches, data centres, cabling, power, cooling, and storage centres.
  2. Software: includes all the applications you use either for internal operations or to provide your services to your customer base. Components that make up software include operating systems, web servers, customer relationship management software, and enterprise resource planning software.
  3. Network: There are both hardware and software components within your network. All of these components share the same purpose – to establish communication between all devices. The components that make up your network have to ensure security, internet connectivity, and network enablement. They are also responsible for storing and transferring your data.

These are all components of a traditional IT infrastructure. In other words, they’re components that you yourself buy and use. Nevertheless, you now have other options of acquiring hardware and software that you use for business purposes.

At TechBrain, we offer our clients the opportunity to have a cloud infrastructure. This means that you can essentially rent hardware and software components hosted on a cloud. Check out our Hardware as a Service and Software as a Service offers to find out more about renting tech infrastructure.

cloud infrastructure
Moving Into The Cloud

Cloud Infrastructure
Services

In the modern business landscape, cloud infrastructure services have emerged as a game-changing solution for Perth organisations seeking agility, efficiency, and scalability.

By leveraging the power of cloud computing, businesses can enjoy a myriad of benefits that enable them build an IT advantage in an increasingly competitive business environment.

Cost Savings and Resource Optimisation

Cloud infrastructure services enable Perth businesses to minimise upfront costs and operational expenses by shifting from a capital expenditure (CapEx) to an operational expenditure (OpEx) model. Pay-as-you-go pricing allows organizations to pay only for the resources they consume, optimising resource utilisation.

• Lower upfront costs
• Pay-as-you-go pricing
• Decreased maintenance expenses

Flexibility and Scalability

The cloud offers unparalleled flexibility and scalability, allowing businesses to quickly adapt to changing needs. Rapid provisioning and decommissioning of resources, as well as easy scalability, ensure organisations can effectively respond to fluctuations in demand.
• Rapid resource provisioning
• Easy scalability
• Enhanced agility

Security and Compliance

Cloud infrastructure services provide advanced security features and adhere to strict regulatory standards, ensuring businesses can trust that their data and applications are well-protected in the cloud.
• Advanced security features
• Regulatory compliance
• Built-in redundancy and automated backups

Collaboration and Access

By leveraging cloud-based applications and storage, Perth employees can collaborate and access resources from anywhere, at any time, enhancing productivity and teamwork.

• Anytime, anywhere access
• Improved collaboration
• Real-time information sharing

Benefits

Why does my Perth business
need IT infrastructure services?

IT infrastructure services are essential to businesses as they provide access to experienced IT professionals who can manage and optimise your IT environment. Engaging an IT infrastructure services provider can result in increased efficiency, reduced downtime, and improved productivity.

Additionally, outsourcing IT infrastructure can be more cost-effective than building and maintaining an in-house IT environment. IT infrastructure services providers can also implement robust security measures and provide strategic planning guidance to support long-term business objectives.

People not employees

Enhanced Reliability

IT infrastructure services providers can help ensure that your organisation’s systems and networks remain up and running smoothly.

Build a team for everyone

Proactive Approach

We have experienced IT professionals who can offer expert advice and support to address complex technical issues, helping your business stay ahead of potential challenges.

What makes us different

Flexible & Scalable

Offering flexible solutions that can scale up or down as needed, enabling organisations to adapt to changing business needs.

What makes us different

Improved Security

By implementing robust security measures to protect your organisation’s data and applications.

What makes us different - 2

Cost Savings

We can help organisations reduce costs by streamlining processes and avoiding costly downtime.

Build a team for everyone

Focus On Core Business

Engaging an IT infrastructure services provider frees up your internal IT team to focus on core business objectives, rather than day-to-day IT.

THE PROCESS

See the value in our
IT infrastructure
solutions

In 4 simple steps see how our IT infrastructure services can elevate your Perth business.

Discovery

TechBrain’s team conducts a thorough evaluation of the your existing IT infrastructure, identifying their current systems, hardware, software, and network components.

The team also assesses the business objectives, requirements, and any compliance or regulatory concerns to gain a complete understanding of the organisation’s IT landscape.

Design and Planning

Based on the insights gathered from the discovery and assessment phase, TechBrain’s experts develop a tailored IT infrastructure strategy. This includes designing a scalable and secure network, selecting appropriate hardware and software solutions, and creating a robust implementation plan.

The strategy also takes into account future growth, potential risks, and budget constraints to ensure optimal performance and cost-effectiveness.

Implementation and Integration

Deploying the recommended IT solutions while minimising disruption to your daily operations. The TechBrain team installs and configures hardware, software, and network components, ensuring seamless integration with your existing IT infrastructure. They also set up monitoring and management systems to optimise performance and maintain security.

Support and Optimisation

On-going support and maintenance services ensure systems remain up-to-date, secure, and efficient. This stage involves proactive monitoring, regular system updates, troubleshooting, and performance optimisation.

Customer Satisfaction

Customer
Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.

Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.

FAQ

Your IT infrastructure
questions, answered.

Can you design my infrastructure?

Absolutely! Our IT infrastructure design services will ensure that your business is running as efficiently as possible. Simply let us know what your needs are when it comes to your day-to-day operations and we’ll come up with a tech environment perfectly suited for your company. We can design your infrastructure regardless of whether you already have equipment or not.

How can TechBrain augment my existing Perth IT team?

It’s a good idea for small business owners to have at least one person serve as in-house IT support. If you already have someone on your team who is tasked with resolving minor issues that doesn’t interfere with our work. Our IT service at TechBrain will help you with infrastructure administration, troubleshooting, remote IT monitoring, and evolution. We’ll create a security plan specifically for your business to ensure that your data remains safe.

What if a problem occurs over the weekend?

In the event that a problem occurs over the weekend you shouldn’t worry. Our technicians in Perth are always available. You can get in touch with us no matter what day or time it is. There will always be someone from our IT response team ready to analyse and tackle the problem you have in a short time period.

Can you help me get new software and hardware products?

We can help you get new software and hardware products either by recommending what we feel is best to add to your existing infrastructure or by renting it to you. At TechBrain, we offer both Software as a Service (SaaS) and Hardware as a Service (Haas) to our clients. That means that you can rent software and hardware products from us at an affordable price. This is an excellent option for small business owners who are on a tight budget but need a good tech environment.

How is the transition from in-house IT managed?

The transition from in-house IT infrastructure to managed services by conducting thorough assessments of existing systems, identifying potential improvements, and developing a tailored plan. Work closely with stakeholders to ensure minimal disruptions, overseeing data migration, system integration, and infrastructure optimization. TechBrain provides training, support, and ongoing maintenance, ensuring a seamless transition and alignment with business goals.

Can TechBrain assist with virtualisation and cloud migration for my IT infrastructure?

Yes, TechBrain can assist with virtualization and cloud migration for your Perth-based business’s IT infrastructure. We evaluate your existing systems, identify suitable virtualisation technologies or cloud platforms, and develop a tailored migration plan that takes into account the specific needs and requirements of organisations in Perth.

What are the service level agreements (SLAs) and performance metrics for IT infrastructure services?

TechBrain’s service level agreements (SLAs) for IT infrastructure services outline the expected level of service, support, and performance that we will provide to your organisation.

Performance metrics may include uptime, system availability, network latency and response time for support requests, all tailored to meet the unique needs of Perth-based businesses.

Our SLAs also cover aspects such as disaster recovery, data backup and security measures, ensuring that your Perth organisation’s IT infrastructure remains resilient and secure. These agreements help ensure transparency, accountability and alignment of expectations between TechBrain and our clients in Perth.

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