Top VoIP features for
business
VoIP allows you to communicate with others at an affordable price. However, that’s not the only reason you should consider using this technology. If you contact us to do VoIP installation for your company, you will get a number of features that you can enjoy. Here are some of the best features of VoIP phone systems:
Music on hold
In case your employees are often on the line with customers, it’s useful to have a feature like this. Music on hold enables you to choose what your callers will listen to while they wait.
Video conferencing
Virtual meetings have become increasingly popular in the last few years, especially among businesses that have remote teams. The great thing about VoIP is that it has a video conferencing feature. You can use the VoIP solution to host virtual meetings with multiple people.
Call recording
It’s sometimes important to record certain conversations, especially for your employees in sales and customer service departments. You can set up the call recording feature to save conversations company-wide or on an individual and on-demand basis.
Voicemail to email transcription
Going through your voicemails can sometimes be a hassle, especially if you’re busy. With the voicemail to email transcription feature, you’ll be able to read transcribed versions of your voicemail at your leisure. What’s also great about this feature is that it enables you to save and organise all of your voicemails in a way that’s easy to access.
Automated attendant
This is without a doubt one of the best VoIP features for businesses. It will make your company look more professional, since the auto attendant will serve as your electronic receptionist. Your callers will be able to choose the extension they want to be redirected to using an interactive menu.