IT Infrastructure

Service Asset
Configuration
Management

IT Infrastructure
Overview

SACM for Business

With the rapid pace of technological advancements, it is crucial for companies to effectively manage their IT assets in order to maintain a competitive edge.

Service Asset and Configuration Management (SACM) is a crucial component of IT Service Management (ITSM). It plays a vital role in helping businesses optimise their IT infrastructure, reduce expenses and enhance overall efficiency.

From purchase to disposal, SACM offers a complete method for overseeing and regulating IT assets.

A key component of SACM is the “configuration item,” which refers to different IT assets in the ITIL configuration management process.

When companies include SACM procedures into their IT strategy, they are able to:

Get Notified

Using SACM allows organisations to maintain an accurate and up-to-date record of their hardware, software and settings.

A robust configuration management system, when integrated into the logical data model for IT asset management, improves visibility, which in turn allows for better decision-making and distribution of resources.

Take Fewer Risks

With SACM, companies may find and reduce any risks related to their IT assets, like unauthorised alterations, compliance problems and security flaws.

Increase Effectiveness

Service configuration management (SCCM) makes IT processes easier, saves time\ and lets you handle assets proactively. SCCM is an important ITIL practice that boosts efficiency.

Because of this, problems can be solved faster, there is less downtime, and overall work goes up.

Reduce Costs

By giving companies information on how assets are used and how long they last, SACM helps them get the most out of their IT investments, avoid buying things they don’t need and cut down on servicing costs.

TechBrain knows how important SACM is for the growth of the business. Experienced IT professionals on our team are dedicated to helping businesses implement and get the most out of SACM best practices.

techbrain team, in person meeting
OUR Solution

TechBrain’s SACM Solution

Our SACM services are made to help you keep an accurate and clear picture of your IT assets and how they are set up.

IT Asset Discovery and Documentation

We find and write down all of your IT assets, including how they work together and how they depend on each other. In this way, a complete list is made, which is the basis for successful SACM.

Identifying and documenting configuration items (CIs) is crucial in creating a comprehensive inventory that accurately reflects the IT environment.

Configuration Management Database (CMDB) Establishment

We help you set up and keep up a single CMDB where you can store and handle data about your IT assets. The CMDB is a single source of truth that helps you see and manage your IT world better.

Change Management Process Implementation

We set up strong ways to handle changes to your IT system. This makes sure that changes are planned, tried, and accepted correctly, which lowers the chance of problems and makes sure that standards and best practices are followed.

Compliance and Best Practices Alignment

For example, ITIL (Information Technology Infrastructure Library) is one of the standards and best practices that we make sure that your SACM processes follow.

We help you stay in line with the rules and laws that apply to you.

Adding software asset management is a key part of making SACM processes more in line with ITIL and ISO standards. This makes it easier to keep track of software rights and supplies.

SERVICES

Microsoft SCCM & MECM

Our team of certified experts specialises in providing comprehensive solutions for Microsoft System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM) asset management.

SCCM Services

IT assets can be managed in a lot of different ways with SCCM’s strong base. However, a lot of companies have trouble using it to its fullest potential.

Our SCCM services at TechBrain are meant to help you get the most out of your investment and reach your asset management goals.

From planning and deployment to ongoing support and maintenance, our experts guide you through every step of the SCCM journey.

We set up SCCM to instantly find and list all of your software and hardware assets, giving you a full picture of your IT environment.

Our team also sets up processes for software licencing and billing, which makes sure that rules are followed and software spending is optimised.

MECM Services

MECM empowers companies that want to take their asset management to the next level.

TechBrain’s services cover all parts of MECM asset management, whether you want to move up from SCCM or set up MECM from start.

Our experts look at your needs, come up with the best plan, and set up MECM in your setting. We set up MECM to handle your devices, apps and user settings successfully. This makes sure that everyone in your business has the same safe and consistent experience.

We offer online management and improved security features through MECM’s cloud-based features, so you can control and protect your endpoints from anywhere.

We think that the information and skills of your team will determine how well your asset management projects go.

Because of this, we offer full training and help, sharing our knowledge and the best ways to use SCCM and MECM so that your staff can use them effectively.

Don’t be put off by how hard it is to handle assets.

When you work with TechBrain, you can focus on moving your business forward while we handle the complicated aspects of asset management.

FAQ

How long does it typically take to implement SCCM or MECM?

The time it takes to set up SCCM or MECM can change based on the size and complexity of your company’s IT system. The length of the project can be affected by things like the number of devices, where they are located, the equipment that is already in place, and any special needs that the client has.

Most of the time, setting up SCCM or MECM can take between a few weeks and a few months. TechBrain’s experienced team, on the other hand, uses a structured method to make sure that the application process goes smoothly and quickly.

We work closely with your team to figure out what you need, make a custom project plan and make sure that resources are used in the best way possible so that your operations are interrupted as little as possible and the project is completed on time.

SCCM or MECM, how do I know which one is right for my business?

Which one you choose between SCCM and MECM relies on your needs, your IT surroundings, and your plans for the future. Some important things to think about:

  1. How big and complicated your IT system is?
  2. Do you want more advanced tools, like being able to co-manage with Intune?
  3. How important is cloud control and integration?
  4. How important is security and compliance?
  5. Budget and licensing differences.

Can TechBrain help us migrate from our current asset management solution?

Yes, TechBrain has vast expertise converting businesses from other asset management platforms to SCCM or MECM. Our team uses an organised transfer method to make sure the change goes smoothly and doesn’t cause too much trouble for your business.

What are the licensing costs associated with SCCM and MECM?

The licensing costs for SCCM and MECM can vary depending on factors such as the number of devices, users and specific features required. Microsoft offers various licensing options, including:

  • System Center Configuration Manager (SCCM) licenses
  • Endpoint Configuration Manager (MECM) licenses
  • Enterprise Mobility + Security (EMS) licenses
  • Microsoft 365 licenses

TechBrain can help you navigate the licensing landscape and identify the most cost-effective option for your business.

What kind of reporting and analytics capabilities do SCCM and MECM offer?

Both SCCM and MECM offer robust reporting and analytics capabilities that provide valuable insights into your IT environment:

  1. Hardware and software inventory reports
  2. Software usage and license compliance reports
  3. System health and performance reports
  4. Patch compliance and vulnerability reports
  5. Device and user activity reports

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